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20 april 2007

FBF management report 2006

French banks' relations with their retail customers were once again the focus of attention throughout 2006. Over the past two years, banks have implemented about 20 initiatives to make banking simpler and more user-friendly.

FBF Management report 2006


1. Banks and their customers

2. Banking industry highlights

3. Payment instruments

4. European banking and financial services market

5. The FBF

Annexe :

The Banking sector in figures

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